Returns & Cancellation 

Change of Mind (14-Day Cancellation Right)
Under UK distance selling regulations, you have the right to cancel your order within 14 days of receiving your items, for any reason.

To be eligible for a return:

• Items must be unused and in original condition
• Return must be requested within 14 days of delivery

Faulty or Damaged Items (30-Day Right to Reject)
If your item is faulty, damaged, or not as described, you have the right to:

• Request a full refund within 30 days of delivery
• We may ask for photos to assess the issue quickly

After 30 days, we will offer a repair, replacement, or partial refund in line with UK consumer law.

How to Request a Return
To start a return, please contact us at:
Website chat

Include:

• Your order number
• Reason for return
• Photos (if item is faulty)