Privacy Policy

Who We Are

Emahesa operates this website and is responsible for handling your personal data.

If you have any questions about this policy or your data, you can contact us via the details provided on our Contact page.

What Personal Data We Collect and Why

Orders and Accounts

When you place an order or create an account, we collect the information needed to process and deliver your purchase.

This may include:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details

We use this information to:

  • Process payments and deliver orders
  • Provide updates and customer support
  • Maintain records for legal and accounting purposes
Payments

All payments are processed securely through trusted third-party providers (such as Stripe).

Emahesa does not store or have access to your full payment card details.

Contact and Support

If you contact us via email or through the website, we collect the information you provide so we can respond to your enquiry.

Cookies

We use cookies to ensure the website functions correctly, improve user experience, and support basic analytics where consent is given.

You can manage or update your cookie preferences at any time through our cookie banner.

Embedded Content

Some pages may include embedded content (such as videos or social media features).

This content behaves as if you visited the third-party website directly and may collect data according to their own privacy policies.

Who We Share Your Data With

We only share personal data where necessary to operate our website and fulfil your orders.

This may include:

  • Payment providers
  • Delivery and courier services
  • Website hosting and security providers

We do not sell or rent your personal data.

How Long We Retain Your Data

We retain personal data only for as long as necessary to fulfil the purposes outlined above, including legal, accounting, and warranty requirements.

You may request deletion of your data where legally permitted.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Object to or restrict certain types of processing

You can exercise these rights by contacting us through our Contact page.

Data Protection and Security

Your data is stored on secure systems, and we take reasonable technical and organisational measures to protect it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.

The latest version will always be available on this page.